My Recently Visited Services

Submit a ticket to request assistance with online courses currently being delivered to students as well as answer general questions about online course development.

Request assistance copying an existing Ares course into a new course section(s).

Request course copy service for student orientation courses associated with online programs partnered with Everspring.

University form that establishes intellectual property, sharing rights, and compensation for development of new online courses and extensive revisions.

Submit a ticket requesting an in-person meeting for assistance with an online course, including technology training and proctored testing.

Request assistance with a new or existing continuing education program.

Report an issue or request an update or change to the Online Degrees website.

Submit a request for DL support staff assistance developing a new online course.


Submit a request for OCDE assistance developing custom learning assets, modules, or other non-typical online course development.

Request assistance deploying the Kent State Online template (KSOT) in an online course.


Request assistance moving onground course materials to an online course section in the event of an on-campus emergency resulting in campus or university closure.

Request a new Electronic Reserves master course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This master course can be updated as needed.

Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.


Process for requesting Office of Continuing and Distance Education assistance with online course development.

Submit any issues related to student admissions or registration for online degree programs partnered with Kent State Online.

Please use this service to request projects within Academic Affairs and Student Affairs

Submit a request for DL support staff assistance with an extensive revision to an existing online course.


Submit a support ticket for help with issues accessing electronic course reserve materials.


Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.