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Services or Offerings?
Ares Base Course
  1. Services
  2. Library Electronic Reserves
Request a new Electronic Reserves base course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This base course can be updated as needed.
Brand review
  1. Services
  2. Distance Education
  3. Marketing
Request assistance with proofreading, layout and support of Kent State University brand standards.
Canvas course template issue
  1. Services
  2. KSO Staff Support
Digital badging support
  1. Services
  2. Distance Education
  3. Marketing
Request general information, a new user account, or report an issue with the Credly digital badging platform.
Faculty workshops scheduled by demand
  1. Services
  2. Distance Education
  3. Faculty Workshops
Request a faculty professional development workshop for a specific department, college, or unit.
KSU logo
  1. Services
  2. Distance Education
  3. Marketing
Request a new logo for Kent State Online, the Office of Continuing Education, Summer Sessions or Kent State University.
Marketing support
  1. Services
  2. Distance Education
  3. Marketing
Request assistance with digital and/or print marketing materials or campaigns for an online program, credit or non-credit program, workshop, conference, or other university project.
Project Request
  1. Services
  2. PPM Projects
Please use this service to request projects within Academic Affairs and Student Affairs
QM Course Recertification
  1. Services
  2. Distance Education
  3. Quality Matters (QM)
Request assistance recertifying a QM certified course in which 20% or greater of the course contents have been revised.
QM Course Review
  1. Services
  2. Distance Education
  3. Quality Matters (QM)
Request a QM course review.
Request a new document / report
  1. Services
  2. KSO Staff Support
Request course materials
  1. Services
  2. Library Electronic Reserves
Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.
Request new Knowledge Base article
  1. Services
  2. KSO Staff Support
Research and evaluate educational technology
  1. Services
  2. KSO Staff Support
SharePoint issue
  1. Services
  2. KSO Staff Support