SharePoint issue

Report an issue with the SharePoint file sharing service, including recovering files from the trash, adding new folders, updating folder permissions, etc.

Available to

Kent State University DL support staff.


Please make sure to gather and prepare the following information before submitting a service ticket:

  1. Include the name and path of the file or folder in which the issue is present or changes should occur, e.g. SharePoint > Documents > Archived Course Materials > ENG 11011 > syllabus.doc. Best to include the URL, if possible.
  2. Include screenshots that document the issue or desired change.

What happens next

SharePoint maintenance is ongoing and handled according to priority. Minor issues or updates may be resolved within 1 business day. Changes that may impact multiple users, workflow processes, or system-wide settings may require an evaluation period and testing before being implemented.

Report Issue


Service ID: 5212
Tue 8/19/14 1:36 PM
Wed 8/31/22 4:41 PM