General program issue

Submit any program issues related to online degree programs partnered with Kent State Online.

Available to

Everspring partners staff, KSU online degree program staff.


Complete and submit a ticket providing as much detail as possible regarding the nature of the issue.

What happens next

A Program Manager will respond to support tickets during normal work hours, Mon-Fri 8:00 am to 5:00 pm, within 1 business day.

Note: To edit or track the progress of a submitted ticket via the Kent State Online service catalog, you must be signed in. Once signed-in, select Services in the main menu, then Ticket Requests in the sub-menu.

Submit Issue


Service ID: 20286
Thu 6/1/17 5:49 PM
Tue 1/21/20 11:52 AM