Course support ticket

College / campus distance learning support staff are available to provide assistance with courses currently being delivered to students as well as answer general questions about online course development.

Need technical help? Please contact the Helpdesk 24/7 at (330) 672-HELP(4357) or visit support.kent.edu.
Need LMS training? Visit training.kent.edu.

Available to

Kent State University faculty, adjuncts, and graduate teaching assistants.

Requirements

Provide as much detail about the issue as possible, including LMS tool or KSU application in which the issue is occurring, e.g. Grade Center, Kaltura, etc. When possible, include screenshots.

What happens next

Requests will be routed to college / campus distance learning support staff. Support staff will respond to support tickets during normal work hours, Mon-Fri 8:00 am to 5:00 pm, as soon as possible and no later than 1-2 business days.

 
Request Assistance

Details

Service ID: 5234
Created
Wed 8/20/14 9:59 AM
Modified
Thu 3/4/21 5:16 PM