Popular Services

Request college / campus distance learning support staff assistance with an online course or general support question related to online learning.


Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.


Submit a support ticket for help with course reserves materials.


Request a new Electronic Reserves base course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This base course can be updated as needed.


Request assistance copying an existing Ares course into a new course section(s).


Request an update or report an issue, include changing out an image or downloadable file, updating event/workshop dates, broken links, etc.


Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.


Request assistance implementing or administering a new or existing for credit online program.


Submit a request for university support for course development assistance with an online new to the university catalog or converting an existing onground course to an online course.


Submit a request for university support for course development assistance with an extensive revision to an existing online course.


Request the Kent State Online course shell template (KSOT) for rapid online course development. The template may be use for both new course development or with an existing online course.


Schedule a consultation with college / campus DL support staff for assistance with an online course.


Request a faculty professional development workshop for a specific department, college, or unit.


Request general information, a new user account, or report an issue with the Credly digital badging platform.


Request a QM course review.


Share general questions about course content, your participation, or feedback such as a missing or broken link!


Request a guest user account for faculty or staff of online degree programs partnered with Kent State Online.


Guidelines for university support with new online course development or extensive revision to an existing online course.


Request course copy service for student orientation courses associated with online programs partnered with Everspring.


Submit a question or issue related to online degree programs partnered with Kent State Online.


Please use this service to request projects within Academic Affairs and Student Affairs


University document that establishes intellectual property, sharing rights, and compensation for development of new online courses or extensive revision of existing online courses.


Report an issue or request an update or change to the Online Degrees website.


Request a new logo for Kent State Online, the Office of Continuing Education, Summer Sessions or Kent State University.