Popular Services
Request college / campus distance learning support staff assistance with an online course or general support question related to online learning.
Request an update or report an issue, include changing out an image or downloadable file, updating event/workshop dates, broken links, etc.
Request a guest user account for Everspring Partners staff supporting Kent State online programs.
Submit a request for university support for course development assistance with an extensive revision to an existing online course.
Request course copy service for student orientation courses associated with online programs partnered with Everspring.
Request the Kent State Online course shell template (KSOT) for rapid online course development. The template may be use for both new course development or with an existing online course.
Schedule a consultation with college / campus DL support staff for assistance with an online course.
Submit a support ticket for help with course reserves materials.
Share general questions about course content, your participation, or feedback such as a missing or broken link!
Request assistance with digital and/or print marketing materials or campaigns for an online program, credit or non-credit program, workshop, conference, or other university project.
Request a faculty professional development workshop for a specific department, college, or unit.
Submit a request for university support for course development assistance with an online new to the university catalog or converting an existing onground course to an online course.
Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.
Request assistance implementing or administering a new or existing for credit online program.
Report an issue or request an update or change to the Online Degrees website.
Request assistance recertifying a QM certified course in which 20% or greater of the course contents have been revised.
Request assistance developing custom learning assets, modules, or other non-typical online course development.
Submit a question or issue related to online degree programs partnered with Kent State Online.
Guidelines for university support with new online course development or extensive revision to an existing online course.
Request assistance with proofreading, layout and support of Kent State University brand standards.