Popular Services

Request college / campus distance learning support staff assistance with an online course or general support question related to online learning.


Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.


Submit a request for university support for course development assistance with an extensive revision to an existing online course.


Request an update or report an issue, include changing out an image or downloadable file, updating event/workshop dates, broken links, etc.


Schedule a consultation with college / campus DL support staff for assistance with an online course.


Guidelines for university support with new online course development or extensive revision to an existing online course.


Request the Kent State Online course shell template (KSOT) for rapid online course development. The template may be use for both new course development or with an existing online course.


Request a QM course review.


Share general questions about course content, your participation, or feedback such as a missing or broken link!


Submit a request for university support for course development assistance with an online new to the university catalog or converting an existing onground course to an online course.


Submit a support ticket for help with course reserves materials.


Request a guest user account for Everspring Partners staff supporting Kent State online programs.


Request a faculty professional development workshop for a specific department, college, or unit.


Request assistance recertifying a QM certified course in which 20% or greater of the course contents have been revised.


Request course copy service for student orientation courses associated with online programs partnered with Everspring.


University document that establishes intellectual property, sharing rights, and compensation for development of new online courses or extensive revision of existing online courses.


Request assistance implementing or administering a new or existing for credit online program.


Request assistance with digital and/or print marketing materials or campaigns for an online program, credit or non-credit program, workshop, conference, or other university project.


Request a new logo for Kent State Online, the Office of Continuing Education, Summer Sessions or Kent State University.


Submit an issue with the KSU data feed of student information for online programs partnered with Everspring.