Popular Services

Submit a ticket to request assistance with online courses currently being delivered to students as well as answer general questions about online course development.

Request a new Electronic Reserves master course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This master course can be updated as needed.

Request assistance copying an existing Ares course into a new course section(s).

Request assistance deploying the Kent State Online template (KSOT) in an online course.

Submit a ticket requesting an in-person meeting for assistance with an online course, including technology training and proctored testing.

University form that establishes intellectual property, sharing rights, and compensation for development of new online courses and extensive revisions.

Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.

Submit a support ticket for help with issues accessing electronic course reserve materials.

Request assistance with a new or existing continuing education program.

Submit a request for DL support staff assistance with an extensive revision to an existing online course.

Submit a request for OCDE assistance developing custom learning assets, modules, or other non-typical online course development.

Please use this service to request projects within Academic Affairs and Student Affairs

Submit a request for DL support staff assistance developing a new online course.

Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.

Request a guest user account for faculty or staff of online degree programs partnered with Kent State Online.

Student orientation modules may be requested in their entirety or individually for use in First Year Experience Courses or to develop custom student orientation courses for colleges, campuses, academic units, and online programs.

Process for requesting Office of Continuing and Distance Education assistance with online course development.