Popular Services
Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.
Request assistance copying an existing Ares course into a new course section(s).
Request college / campus distance learning support staff assistance with an online course or general support question related to online learning.
Submit a request for admissions data in Slate and/or updates to existing inquiry forms and communications plans.
Submit a support ticket for help with course reserves materials.
Request a new Electronic Reserves base course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This base course can be updated as needed.
Request course copy service for student orientation courses associated with online programs partnered with Everspring.
Submit an issue with the KSU data feed of student information for online programs partnered with Everspring.
Request a guest user account for Everspring Partners staff supporting Kent State online programs.
Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.
Request assistance implementing or administering a new or existing for credit online program.
Submit any issues related to student admissions or registration for online degree programs partnered with Kent State Online.
Report an issue or request an update or change to the Online Degrees website.
Submit a question or issue related to online degree programs partnered with Kent State Online.
Submit a request for university support for course development assistance with an extensive revision to an existing online course.
Request an update or report an issue, include changing out an image or downloadable file, updating event/workshop dates, broken links, etc.
Request the Kent State Online course shell template (KSOT) for rapid online course development. The template may be use for both new course development or with an existing online course.
Schedule a consultation with college / campus DL support staff for assistance with an online course.
Share general questions about course content, your participation, or feedback such as a missing or broken link!
Request a faculty professional development workshop for a specific department, college, or unit.
Request assistance developing custom learning assets, modules, or other non-typical online course development.
Request a new logo for Kent State Online, the Office of Continuing Education, Summer Sessions or Kent State University.
Request assistance with digital and/or print marketing materials or campaigns for an online program, credit or non-credit program, workshop, conference, or other university project.