Services A-Z (35)

Request assistance moving onground course materials to an online course section in the event of an on-campus emergency resulting in campus or university closure.

Request assistance copying an existing Ares course into a new course section(s).

Request a new Electronic Reserves master course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This master course can be updated as needed.

Request assistance with a new or existing continuing education program.

Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.

Submit a ticket to request assistance with online courses currently being delivered to students as well as answer general questions about online course development.

Submit a request for OCDE assistance developing custom learning assets, modules, or other non-typical online course development.

University form that establishes intellectual property, sharing rights, and compensation for development of new online courses and extensive revisions.

Submit a support ticket for help with issues accessing electronic course reserve materials.

Submit an issue with the KSU data feed of student information for online programs partnered with Everspring.

Request course copy service for student orientation courses associated with online programs partnered with Everspring.

Submit a request for DL support staff assistance with an extensive revision to an existing online course.

Submit a question or issue related to online degree programs partnered with Kent State Online.

Request a guest user account for faculty or staff of online degree programs partnered with Kent State Online.

Submit a ticket requesting an in-person meeting for assistance with an online course, including technology training and proctored testing.

Request assistance deploying the Kent State Online template (KSOT) in an online course.

Submit a request for DL support staff assistance developing a new online course.

Process for requesting Office of Continuing and Distance Education assistance with online course development.

Report an issue or request an update or change to the Online Degrees website.

Please use this service to request projects within Academic Affairs and Student Affairs

Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.

Submit any issues related to student admissions or registration for online degree programs partnered with Kent State Online.

Student orientation modules may be requested in their entirety or individually for use in First Year Experience Courses or to develop custom student orientation courses for colleges, campuses, academic units, and online programs.