Services A-Z (35)

Request assistance copying an existing Ares course into a new course section(s).

Request a new Electronic Reserves master course for any face-to-face or online course. This will create one course template to copy to new sections as needed. This master course can be updated as needed.

Request assistance with proofreading, layout and support of Kent State University brand standards.

Request assistance with a new or existing continuing education program.

Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.

Request college / campus distance learning support staff assistance with an online course or general support question related to online learning.

Request assistance developing custom learning assets, modules, or other non-typical online course development.

Request general information, a new user account, or report an issue with the Acclaim digital badging platform.

University document that establishes intellectual property, sharing rights, and compensation for development of new online courses or extensive revision of existing online courses.

Submit a support ticket for help with issues accessing electronic course reserve materials.

Submit an issue with the KSU data feed of student information for online programs partnered with Everspring.

Request course copy service for student orientation courses associated with online programs partnered with Everspring.

Submit a request for university support for course development assistance with an extensive revision to an existing online course.

Request a faculty professional development workshop for a specific department, college, or unit.

Submit a question or issue related to online degree programs partnered with Kent State Online.

Request a guest user account for faculty or staff of online degree programs partnered with Kent State Online.

Schedule a consultation with college / campus DL support staff for assistance with an online course. PLEASE NOTE: Due to the COVID-19 pandemic consultations will be conducted at a distance using synchronous video conferencing technology.

Request the Kent State Online course shell template (KSOT) for rapid online course development. The template may be use for both new course development or with an existing online course.

Request a new logo for Kent State Online, the Office of Continuing Education, Summer Sessions or Kent State University.

Request assistance with digital and/or print marketing materials or campaigns for an online program, credit or non-credit program, workshop, conference, or other university project.

Submit a request for university support for course development assistance with a new online course.

Report an issue or request an update or change to the Online Degrees website.

Sign up for the Online Teaching listserv for news, resources, tips, and best practices for teaching distance education courses online.

Please use this service to request projects within Academic Affairs and Student Affairs

Request assistance recertifying a QM certified course in which 20% or greater of the course contents have been revised.

Request a QM course review.

Request purchase or renewal of electronic and physical materials for a course. This may be e-books, films, or other resources that you would like the library to make available for your course online or in person.

Submit any issues related to student admissions or registration for online degree programs partnered with Kent State Online.

Request OCDE assistance deploying Student orientation modules to First Year Experience Courses or custom student orientation courses for colleges, campuses, academic units, and online programs.

Guidelines for university support with new online course development or extensive revision to an existing online course.

Request an update or report an issue, include changing out an image or downloadable file, updating event/workshop dates, broken links, etc.