Popular Services
Request college / campus distance learning support staff assistance with an online course or general support question related to online learning.
Request a guest user account for Everspring Partners staff supporting Kent State online programs.
Request an update or report an issue, include changing out an image or downloadable file, updating event/workshop dates, broken links, etc.
Submit a support ticket for help with course reserves materials.
Request course copy service for student orientation courses associated with online programs partnered with Everspring.
Request the Kent State Online course shell template (KSOT) for rapid online course development. The template may be use for both new course development or with an existing online course.
Schedule a consultation with college / campus DL support staff for assistance with an online course.
Submit a request for university support for course development assistance with an extensive revision to an existing online course.
Share general questions about course content, your participation, or feedback such as a missing or broken link!
Request assistance with digital and/or print marketing materials or campaigns for an online program, credit or non-credit program, workshop, conference, or other university project.
Submit a ticket requesting assistance copying an existing course into a new course section for delivery to students.
Report an issue or request an update or change to the Online Degrees website.
Submit any issues related to student admissions or registration for online degree programs partnered with Kent State Online.
Submit a request for university support for course development assistance with an online new to the university catalog or converting an existing onground course to an online course.
Submit an issue with the KSU data feed of student information for online programs partnered with Everspring.
Request assistance implementing or administering a new or existing for credit online program.
Request a faculty professional development workshop for a specific department, college, or unit.
Request assistance recertifying a QM certified course in which 20% or greater of the course contents have been revised.
Please use this service to request projects within Academic Affairs and Student Affairs
Request assistance developing custom learning assets, modules, or other non-typical online course development.
Submit a question or issue related to online degree programs partnered with Kent State Online.
Request assistance with proofreading, layout and support of Kent State University brand standards.