Select a service category below. For help with Blackboard training or technology issues, please contact Blackboard Support or KSU Tech Help.

Accessibility Services

Faculty and staff support services for ASL Interpreter, speech to text, and closed captioning.

Continuing Education

Support services for continuing education programs and workshops.

Distance Education

Faculty support services for online programs and courses, including faculty workshops, online proctored testing, and Quality Matters.

Flash Survey

Request help with the Student Survey of Instruction administered in an online course.

OCDE Support

Support services for OCDE staff and college / campus DL support staff.

PPM Projects

Project requests for Academic Affairs and Student Affairs divisions.

Tech Help Support Services

Visit the Blackboard Support webpage for tutorials, individual consultations and scheduled training sessions.

Support for faculty experiencing technical issues with Blackboard Learn is available 24 hours a day, 7 days a week, including holidays. Call 330-672-HELP (4357).

For all other technical issues, visit support.kent.edu or submit a ticket via Division of Information Service's service catalog.

Related Support Resources

  Student Accessibility Services
Resources for creating accessible course content.

  University Library Services
Library services for online faculty and students.

  Copyright Services
Copyright for online course learning materials.