Digital badging support

New digital badges for an event, course, certification, conference, workshop, or training can be created and added to the Credly platform. KSU departments or units interested in creating a digital badge can request a new Credly badge issuer user account.

Existing Credly users that need help with platform configuration or other administrative can submit a support ticket using this service. For all other issues, please consult the Credly Help Center.

Available to

Kent State University units, colleges, departments, non-credit and credit programs.


Please provide as much information as possible with the request for a new user account or support of an existing user account. New user accounts must agree to the following conditions:

  • Schedule a meeting to discuss needs and proposed use of the Credly digital badging platform.
  • Design of digital badges icons need to follow Kent State brand standards.
  • The Credly badging platform is an annual subscription plan. Cost may be associated with usage.

What happens next

Kent State Online support staff will respond to requests during normal work hours, Mon-Fri 8:00 am to 5:00 pm, within 1-2 business days.

Request Assistance


Service ID: 45818
Fri 9/18/20 5:35 PM
Wed 10/5/22 12:07 PM