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Step 1. Sign in to the online course support service catalog.
Note: A Kent State FlashLine username and password is required to sign in to the service catalog
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Step 2. Select the Services option on the main navigation menu.
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Step 3. Select the Ticket Requests option in the Sevices sub-navigation menu.
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Step 4. Search for and select the ticket request to be withdrawn.
Click on the title of the ticket to open the ticket and view the option to withdraw.
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Step 5. Select the red Withdraw Request button.
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Step 6. Indicate a reason for withdrawing the ticket request and submit.
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