Step 1. Sign In to the Kent State Online service catalog
Note: A Kent State FlashLine username and password is required to submit or edit project requests or tickets via the service catalog
Step 2. Select Services on the blue menu bar
Step 3. Select Ticket Requests in gray menu bar
Step 4. Select the Ticket you would like to withdraw
Click on the name in the Title column to open the request
Step 5. Select the blue "Add Attachment" button
Note: A pop-up window will appear.
Step 6. Select Browse and select the file you want to attach
Step 7. Click the Upload button to attach file
After the pop-up window is closed, the attachment is accessible on the right hand side of the ticket.
